Concessions Ramping up for Fouts Field Finale
The North Texas Football season and the Fouts Field Finale is drawing closer. It maybe the heat of summer but it is time to start preparing for the upcoming football season.
Preparing for the upcoming season is exactly what Lauren Fitzmorris, Director of Concessions is doing. Eagletalk.net had the opportunity to talk to Fitzmorris to get an idea of what goes on in her world.
When asked what is the most common complaint she hears about the concessions she answered “the price.” She said “we try to be reasonable” with the prices. The pricing structure is something
she does not just come up with on her own. She is a member of the National Association of Collegiate Concessionaires (NACC) which gives her the opportunity to see what other colleges are offering and their pricing structures. There are some impressive members of the NACC including Baylor, Clemson, BYU, Air Force, Michigan State, Georgia Tech, Penn State, Texas A & M, Nebraska, Notre Dame just to name a few.
Fitzmorris points out that no matter what closed venue someone attends like a football game, basketball game, movie theatre or concert their concession prices are slightly higher than a fast food restaurant, gas station or other discount eatery. She is sensitive to the pricing issue and keeps North Texas pricing reasonable compared to other programs.
Over the years, Fouts Field has had some advantages over some other college stadiums. At Fouts Field hamburgers, hot dogs and other cooked foods are cooked at the stadium. Some other colleges have had to cook their food at the school cafeteria and bring it across campus to their stadium. The result for them is cold foods while North Texas Fans do get hot food. On game day, some of the food is pre-cooked in anticipation of the crowds.
Another advantage to cooking the food on site is when concession people see the lines have gotten longer they can add more food on the grill to bring those lines down. When bringing food from across campus, they are not aware of the lines and may bring too little food and as a result they have longer lines.
When preparing the food for a game, they have to make an educated guess concerning how many fans will show up. It’s based on previous experience with the visiting team. The stats get them pretty
close to how much food and drink they will need. They have to consider the weather in their decisions. For example, when it is hot they sell more drinks but how many more is an educated guess. If they guess there will be more fans than show up they will have cooked too much food but it does result in faster lines and the customer is happy. If they under guess, they will not have enough food ready and results in longer lines and the customer is upset.
Needless to say it really is a balancing act for Fitzmorris and her staff.
Right now Fitzmorris is getting the football schedule, and is ready to prepare a spread sheet in order to determine the work schedule dates for the upcoming football season. When the times arrives, she will also get all the other sports schedules because she has to plan the workload for those events too. So she is at the mercy of the schedule makers.
The concession workers are not employees of North Texas but volunteers from several organizations who man (or woman) the concession stands as a fund raiser.
There are seven concessions stands at Fouts Field which Fitzmorris manages. There are the two main concessions stands, one on each side of the stadium that requires 20-25 volunteers and pays $650.00 per game. There are two hamburger stands which require four volunteers per stand, two drink stands that require two volunteers and one Dipping Dot stand that needs two volunteers. She also oversees the volunteers that go into the stands to sell their wares. All these volunteers earn 10% of the sales they generate.
While the North Texas volunteer groups have been steady over the years, Fitzmorris does entert
ain using new groups. If anyone would like their group to use North Texas as a fundraiser, just contact her at 940-565-2847. She will give all the information and further details.
Some of the regular groups which have been working the concession stands have been the Denton High School Orchestra, Ryan Band, First Presbyterian Church and Boy Scout Troup #140.
In addition, volunteers are used for selling the game day brochures which has been done by the softball team and the Denton Lions.


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